Korg USA Privacy Policy
Last Updated: February 15, 2026
Korg USA, Inc. (collectively, “KorgUSA”, “we”, “us”, or “our”) respects the privacy of all users (“you” or “your”) of our website located at Korgusa.com and any associated websites, apps, portals, or platforms (collectively, “Site”). We are committed to protecting the confidentiality of your Personal Information (as defined below). This privacy policy describes how we may collect, use, and share your Personal Information through your online and offline interactions with us (“Privacy Policy”).
When referred to in this Privacy Policy, the term “Personal Information” includes any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, including any information that is subject to applicable data protection laws, including, but not limited to, “Personal Information” as defined under the California Consumer Privacy Act, Cal. Civ. Code §§ 1798.100 et. seq., as amended (“CCPA”).
This Privacy Policy is incorporated into the Terms of Use. By using this Site, you accept and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this Site or provide us with any Personal Information.
1. PERSONAL INFORMATION WE COLLECT
Korg USA may collect information that you provide, including but not limited to:
- Contact information, such as your name, address, location, telephone number and email address
Transactional information, such as purchases, warranties, service details, purchase price, and date
Information you provide to us when you contact us through webforms on this Site, via email or by phone
You may provide financial information (such as debit/credit card number, billing information, etc.) on the Site to purchase our services. This information is provided to our payment processors for purposes of processing the transaction. Korg USA does not view or store this financial information beyond what is necessary to provide the service or as otherwise directed by you.
We may use automated technology such as cookies and other tracking software to collect Personal Information from your computer system or mobile device. In doing so, we may collect the following information:
- Internet Protocol (IP) address or other device identifiers
Browser type and version
Browsing information, such as pages you view and the links you click, and whether you access this Site via a social media website
Time zone setting
Browser plug-in types and versions
Operating system and platform
We may also collect the time spent visiting a specific page on this Site, usage patterns, and the domain name of the website from which you linked to this Site.
Please see the section below entitled “Cookies and Other Tracking Methods” for more details on what kinds of cookies we may use.
2. HOW WE COLLECT PERSONAL INFORMATION
We may obtain Personal Information:
- When you provide it directly to us, such as when you submit inquiries, comments, suggestions, applying for promotions, and other information via our webforms or email
- Automatically when you visit this Site (such as from cookies)
From third parties, such as from our affiliates and partners with whom we do business to provide you with the services and products you request from us
We may combine information from different sources. For example, we may combine information that we have collected offline with information we collect online, or we may combine the information we obtain from a third party with the information we already have. If you submit any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
3. COOKIES AND OTHER TRACKING METHODS
Korg USA may use “cookies”, or small text files that are stored on your computer’s hard drive. Cookies ensure that this Site’s content is presented in the most effective manner for you and your computer.
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around this Site and use its features. Without these cookies, services you have requested, such as remembering your submitted information, cannot be provided.
Performance Cookies
These cookies collect information on how people use this Site. For example, we may use Google Analytics cookies to help us understand how individuals arrive at this Site, browse or use this Site, and highlight areas where we can improve such as navigation and marketing.
Functionality Cookies
These cookies remember choices you make such as the jurisdiction from which you visit this Site, language, and search parameters. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored. The information these cookies collect may be anonymized, and these cookies cannot track your browsing activity on other websites.
Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. They remember the websites you visit, and that information is shared with other parties such as advertisers.
Cookies (no matter which category they belong to) fall into one of two types: session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser session. Persistent cookies persist after the browser has been closed and may store information that is retrieved the next time you visit the website, or, in the case of tracking or performance cookies, may be retrieved when you visit other websites.
Except for the strictly necessary cookies referred to above, you can change your settings for cookies and similar technologies by clicking on the cookie consent box on this Site. In addition, you can refuse or accept cookies from this Site, including the strictly necessary cookies, at any time by activating the settings on your browser. You are always free to decline our cookies if your browser permits, but some parts of this Site may not work properly if you do. Check the “Help” menu of your browser to learn how to change your cookie preferences. To find out more about cookies, visit www.aboutcookies.org.
To opt out of having your web browsing information used for behavioral advertising purposes, and to find out more information about interest-based ads, please visit http://www.aboutads.info/choices/ and https://optout.networkadvertising.org/.
Many web browsers allow for the use of a “Do Not Track” function to inform websites that you do not want your online activities tracked. Currently, we do not track your or any other users’ Personal Information over time and across third-party websites. We, therefore, do not respond to browser “Do Not Track” signals.
4. USES OF PERSONAL INFORMATION
Korg USA may use your Personal Information to:
- Operate our business (including to provide and personalize this Site and our products and services)
Provide you with the services and products you request from us
Provide you updates and information regarding current and new products and services, upcoming events, promotions, surveys, and other announcements
Respond to your inquiries, provide user support, and otherwise contact you
Analyze and learn about how this Site is accessed and used, evaluate and improve this Site (both in terms of content and ease of use), and monitor and measure the effectiveness of our client outreach
Ensure the security and integrity of this Site and its content
Manage relationships with our partners and service providers
Enforce our legal terms and policies, including our Terms of Use
Protect our and others’ interests, rights, and property (e.g., copyrights and trademarks)
Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts, and law enforcement requests
We may ask for your consent to collect, use, or share your Personal Information, such as when we are required to do so by law.
We may aggregate, de-identify and/or anonymize data about visitors to this Site and use and disclose it for purposes permitted by applicable law, including for product and service development and improvement activities.
5. SHARING OF YOUR PERSONAL INFORMATION
We will only share your Personal Information as described in this Privacy Policy, or when you otherwise consent (to the extent required by law).
Please note, we do not “share” Personal Information as that term is defined under the CCPA. For more information, please see Section 10 (Your Rights).
We may share your Personal Information with:
- Our partners, service providers, advisors, auditors, vendors, consultants, or other third parties to assist in providing business functions on our behalf, including offering services or marketing activities
Third parties when obligated or permitted to do so by law or if we have a good faith belief that such disclosure is necessary to comply with a current judicial proceeding, court order, or legal process served on Korg USA or to investigate, prevent, or resolve any suspected or actual unlawful activities, such as potential fraud, or a perceived irregularity in any audits of the accuracy of any documentation or information submitted to Korg USA by you or on your behalf, as deemed appropriate by Korg USA
A successor entity or potential buyer in connection with a proposed or actual corporate merger, acquisition, consolidation, sale of assets, bankruptcy, or other corporate change
To third parties in certain circumstances where Korg USA may be required or permitted by law to share your Personal Information, without prior notice to you, such as to maintain, safeguard, or preserve the rights or property of Korg USA and to help protect the personal safety of other users of this Site and/or the general public
To other third parties with your consent.
Additionally, we reserve the right to disclose to third parties non-personally identifiable information collected for any lawful purpose, including but not limited to, aggregate and anonymized data.
6. RETENTION
Except to the extent prohibited by law, we will only retain and use your Personal Information for as long as it is needed to provide you with the services or communications you have requested, provide you access to this Site, to document our business relationship with you, and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. CROSS-JURISDICTIONAL TRANSFERS
By providing us with Personal Information, you acknowledge and agree that your Personal Information may be transferred to other jurisdictions for processing and storage, including in servers located across the United States or in other jurisdictions, where laws regarding the protection of Personal Information may be different from the laws in your jurisdiction. As a result, your Personal Information may be accessible to law enforcement, national security authorities, and the courts of such jurisdictions. Where necessary to make such transfers, we will comply with our legal and regulatory obligations in relation to the Personal Information.
8. SECURITY
We implement commercially reasonable physical, technical, and administrative security measures to protect your Personal Information. Nonetheless, no such measure is ever 100% effective; therefore, we do not guarantee that your Personal Information will be secure from theft, loss, or unauthorized access or use. Please exercise caution when using the Internet or any form of electronic communication.
If you have reason to believe that your interaction with us is no longer secure, please immediately contact us at: privacy@korgusa.com.
9. CHILDREN UNDER THE AGE OF 14
Our Site is not intended for children under 14 years of age. We do not knowingly collect Personal Information from children under the age of 14. If we learn we have collected or received Personal Information from a child under 14 years of age without verifiable parental or legal guardian consent, we will delete or anonymize that information.
10. YOUR RIGHTS
Depending on your jurisdiction of residence, you may have certain rights regarding our collection, use, and sharing of your Personal Information, subject to certain exceptions defined in the laws and regulations applicable to you. For example, you may have the right to:
- access the Personal Information we hold about you.
- correct the Personal Information we hold about you if it is inaccurate or incomplete.
- withdraw your consent (except in limited circumstances, including legal or regulatory requirements or as a result of your contractual obligations with us).
- You may also have other rights. Please see below the sections addressing rights and obligations applicable in certain states.
- If you have any questions regarding these rights, including about how to exercise them, please contact us at: privacy@korgusa.com.
Commercial Communications
You can always opt out of any subscription for emails, involving any updates, information, postings, promotions, or news by following the instructions located at the bottom of such emails. We might still send you some important emails, like responding to you by email if you send us a request or comment. In some cases, we may confirm the applicable opt-out with our partners or other third parties (e.g., your employer) before unsubscribing you from certain communications.
California and Colorado Residents
If you are a resident of California or Colorado, you may have the right, subject to certain exceptions defined in the laws and regulations applicable to you, to request that a company:
- Disclose certain information to you about its collection and use of your Personal Information. This right includes information about:
- The categories of Personal Information we collected about you
The categories of sources for the Personal Information we collected about you
Our business or commercial purpose for collecting that Personal Information
The categories of third parties with whom we disclosed, shared or sold that Personal Information
The categories of Personal Information that each recipient received
The specific pieces of Personal Information we collected about you
Provide the Personal Information it has about you in a readily useable format that allows you to transmit the information to another entity without hindrance.
Delete any of your Personal Information that it has collected from you and retained.
Stop selling your personal information and refrain from doing so in the future; however, we have not and do not sell your Personal Information.
Correct inaccurate Personal Information it has about you.
Stop sharing your Personal Information for purposes of cross-context behavioral advertising, targeted advertising, and/or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you; however, we do not share your Personal Information for these purposes.
You may also have the right not to receive discriminatory treatment if they exercise the rights listed herein.
Please note that we are not required to respond to a consumer’s requests for access or disclosure of Personal Information more than twice in a twelve (12) month period.
California Civil Code Section 1798.83 permits California residents to request a list of all third parties to which we, during the immediately preceding calendar year, have disclosed certain Personal Information for direct marketing purposes; however, we do not share Personal Information with other people or non-affiliated businesses for their direct marketing purposes.
Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, and Virginia Residents
If you are a resident of Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas or Virginia, you may have the following rights, subject to certain exceptions defined in the laws and regulations applicable to you:
- To know and see what Personal Information we have collected about you in a usable format.
- To request that we delete the Personal Information we have collected about you.
- To request that we correct inaccurate Personal Information.
- To opt out of targeted advertising and the sale of your “personal data” (as defined under the laws and regulations applicable to you).
- In addition to the foregoing rights, if you are a resident of Oregon, you may have the right, subject to certain exceptions defined in the laws and regulations applicable to you, to request a list of the specific third parties to which we have disclosed Personal Information.
Utah Residents
If you are a resident of Utah, you may have the following rights, subject to certain exceptions defined in the laws and regulations applicable to you:
- To know and see what Personal Information we have collected about you in a usable format.
- To request that we delete the Personal Information we have collected about you.
- To opt out of “targeted advertising” (as defined under Utah law). We do not “sell” Personal Information as defined under Utah law.
Nevada Residents
Although we do not sell Personal Information, Nevada residents have the right to submit a verified request directing us not to sell their Personal Information. If you are a Nevada resident, and would like to submit such a request, please send your request through any of the methods noted below.
Exercising Your Rights
To exercise any of the rights described above, you can contact us at privacy@korgusa.com.
When you make a request, we may require that you provide information and follow procedures so that we can verify the request and your jurisdiction before responding to it. The verification steps we take may differ depending on the request you make. We will match the information that you provide in your request to the information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us verify your request. Please provide as much of the requested information as possible to help us verify the request. We will only use the information received in a request for the purposes of responding to the request.
Certain jurisdictions permit their residents to use an authorized agent to make privacy rights requests. We require the authorized agent to provide us with proof of the data subject’s written permission (for example, a power of attorney) that shows the authorized agent has the authority to submit a request for the data subject. An authorized agent must follow the process described above to make a request. The authorized agent must also confirm his/her own identity. We will confirm the agent’s authority with the data subject about whom the request was made.
11. LINKS TO THIRD PARTY WEBSITES
This Site may contain links, references, and other forms of connectivity to other websites, services, and applications that are not owned, controlled or influenced by us (“Third Party Websites”). This Privacy Policy does not apply to the information (including Personal Information) collected on any such Third Party Website. We are not responsible for the privacy practices that apply to such Third-Party Websites. Accordingly, we recommend that you review the privacy notices and related policies posted on any Third Party Websites.
12. CHANGES TO THIS PRIVACY POLICY
Korg USA reserves the right to change this Privacy Policy from time to time in its sole discretion, effective upon posting. In the event of such changes, we will post the changes on this Site (as indicated by the date of last update at the top of this Privacy Policy) or notify you via email, or provide more prominent notice as and to the extent required by applicable law. Any use of this Site after the modified version of the Privacy Policy has been posted or you have been informed of such changes shall be deemed an acceptance of those changes. You should periodically visit this page to review the current Privacy Policy so that you are aware of any such revisions to which apply to your Personal Information.
13. CONTACT
If you have any questions or comments regarding this Privacy Policy or our privacy practices or if you wish to make a request to access your Personal Information or have it corrected, please contact us at:
316 S Service Rd,
Melville, NY 11747
Attn: Privacy Officer
privacy@korgusa.com